Creating innovation, upholding values, shaping the future. As a leading provider of building materials and building systems, Knauf is living up to its responsibility towards sustainable, resource-friendly construction, modernization and renovation. We also place the utmost importance on the protection of your data. We respect your privacy and want you to be able to trust us with data protection just as much as you trust us on the construction site. That’s why we would like to be transparent about why we process your data and whether or how long we store it. This should help you decide for yourself what you want your data to be used for. If you no longer want us to process your data, you can inform us quickly and easily without having to fill in a form, for instance by sending an e-mail to [email protected].

1.    Basic information on the processing of your data

This privacy policy is intended to inform you regarding the processing of personal data when using our website and associated services. It also applies to all other websites, apps or services that make reference to this privacy policy.

1.1    Processing of personal data

Personal data within the meaning of this privacy policy is all information that relates to an identified or identifiable natural person (hereinafter referred to as the “data subject”), such as name, address, e-mail address, etc.

1.2    Data controller

The data controller responsible for the processing of personal data in the scope of this website is

Knauf Gips KG
Am Bahnhof 7
97346 Iphofen
Phone: +49 (0)9323 / 31-0
Fax: +49 (0)9323 / 31-277
E-mail: [email protected]

Due to the structure of the Knauf Group, it can also occur that it is not Knauf Gips KG, but rather another company of the Knauf Group (possibly together with Knauf Gips KG), that is the data controller responsible for the processing of your personal data. We will make a note of this at the relevant points in the following privacy policy. You can find a list of the companies in the Knauf Group Germany here:

Should you have any questions regarding data protection, you can contact our company data protection officer at any time:

Data protection officer of Knauf Group Germany
Am Bahnhof 7
97346 Iphofen
[email protected]

1.3    Your rights 

If we process your personal data, you have the following rights: 

•    the right to request information on the personal data that we process about you. In particular, you can request information about the purposes of the processing, the category of the personal data, the categories of the recipients that have been or will be granted access to your data, the planned retention period, the existence of a right to correction, deletion, processing restriction or objection and the existence of a right of complaint;

•    the right to request the correction of incorrect data or the completion of the personal data that we have stored about you;

•    the right to request the deletion of personal data that we have saved about you, insofar as the processing is not required for exercising freedom of speech or freedom of information, for the fulfilment of a legal obligation (in particular legal retention periods), for reasons of public interest or for the assertion, exercise or defense of legal claims;

•    the right to request the restriction of the processing of your personal data, insofar as you dispute the correctness of the data or the processing is unlawful but you do not wish for it to be deleted and we no longer require the data, but you require it for the assertion, exercise or defense of legal claims or you have objected to the processing in accordance with Article 21 GDPR;

•    the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or request that it be transferred to another data controller;

•    the right to revoke your consent at any time. Revoking your consent means that we would no longer be permitted to continue processing data on the basis of this consent in the future, and

•    the right to complain to us at [email protected]. You can, however, also complain to a supervisory authority. You can generally contact the supervisory authority of your usual place of residence or work or that of our head office. The competent supervisory authority in Bavaria is: Bavarian State Office for Data Protection Supervision (BayLDA), Postbox 606, 91511 Ansbach, Germany, However, we kindly ask that you contact us first.

Insofar as we process your personal data on the basis of a legitimate interest, we also have the right to object to the processing of your personal data if there are reasons for this that arise from your specific situation or the objection is against direct advertising. In the latter case, you have a general right of objection that we will act on without you specifying any special circumstances.

1.4    Official information requests

It can be the case that we are legally obliged to disclose information about you if this is asked of us by authorities acting in the name of the law or law enforcement agencies. The legal basis for such cases is provided by Article 6(1)(c) GDPR, specifically the fulfillment of a legal obligation. 


When you visit our website without registering or providing us with information via any other means, then we only process that personal data which your browser sends to our server and that is technically necessary for the correct display of our website and for ensuring stability and security. The following data falls into this category (hereinafter referred to as “protocol data”): 

•    Date and time of the visit
•    URL of the referring website (referring URL)
•    File accessed
•    Amount of data transferred
•    Notification of whether file was successfully accessed
•    Type and version of browser
•    Operating system and version
•    IP address of the accessing computer.

The above data is processed for the following purposes:

(1) Ensuring a smooth website connection.
(2) Ensuring the use of our website is practical and intuitive.
(3) System security and stability as well as tracking unauthorized access attempts and access to the web server.

Protocol data is stored for a period of seven days and then deleted.

The legal basis for this is Article 6(1)(1)(f) GDPR. We have a legitimate interest in the security and stability of our website as well as in the defense and tracking of cyber security attacks.

We pass on the data collected to the responsible internal departments and to other associated companies of the Knauf Group or to external service providers, contractors (e.g. hosting, content management system) to process it according to the required purposes (the display of the website and the creation of content).

2.1    Cookies

Our website uses cookies and similar technologies. These include text files (cookies) and image files (pixels) that are stored on your end device in order to save certain information. On your next visit to our website with the same end device, the information saved in the cookies will then either be sent back to our website (hereinafter “first-party cookie”) or to another website which the cookie belongs to (hereinafter “third-party cookie”).

The information that is saved and sent back allows the respective website to recognize that you have already visited it with the browser of your end device. 

We use this information in order to be able to optimally design our website in line with your preferences. Only the cookie itself is identified on your end device. Any storage of personal data exceeding this only takes place with your express consent or if it is absolutely essential to be able to use the service offered and visited by you.

Cookies are saved on the computer of the user, from where they are transferred to our site. As such, you as the user have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transfer of cookies. Cookies that have already been saved can be deleted at any time. You can also set this to happen automatically. If cookies for our website are deactivated, it is possible that some website functions will no longer be usable to their full extent.

2.2    Google Analytics

This website uses Google Analytics, a web analytics service of Google Ireland Limited (hereinafter referred to as “Google”). We have configured Google Analytics in such a way that only its website analysis function is used as far as no special consent for the advertising function has been granted. Google Analytics uses “cookies,” which are text files that are saved on your computer and make it possible to analyze your use of the website. The cookies used by Google Analytics for the purposes of measurement are first-party cookies, which means that the cookie values of the affected persons are different for every customer (i.e. there is no consistent Google Analytics cookie ID that is used on all websites that use Google Analytics). The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and saved there. However, if IP anonymization is activated on this website, Google first shortens your IP address within EU member states or in other EEA states. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. Google uses this information on behalf of the website operator to evaluate your use of the website, compose reports about website activities and provide the website operator with other services associated with the use of the website and the internet. The IP address taken from your browser in the scope of Google Analytics is not linked to other data from Google.

We use Google Analytics to analyze the use of our website and to be able to improve it regularly. We can use the statistics we obtain to improve our offering and make it more interesting for you as a user. We also receive information about the functionality of our website (for instance for the detection of navigation problems).

When configuring Google Analytics, we made sure that Google receives the data as a processor only and as such cannot use the data for its own purposes. The configuration of the “Google Analytics Advertising Features” is independent of this and is described below in the relevant section, as far as it is used on this website.

This website uses Google Analytics with the extension “_anonymizeIp ()”. This ensures that IP addresses are processed in a shortened form, ruling out the identification of individual persons.

Google Analytics is used in order to be able to analyze and regularly improve the use of website. We can use the statistics we obtain to improve our offering and make it more interesting for you as a user. We also receive information about the functionality of our website (for instance for the detection of navigation problems).

We only process functional cookies if you give your express consent to this. As such, the legal basis for this is Article 6(1)(a) GDPR.


•    Third-party provider information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

•    User conditions:, overview of data protection: Latest Major Version 7.0 - 01.04.2021, as well as the privacy policy: For the exceptional cases where personal data is transferred to the USA, Google has concluded standard contractual clauses in accordance with Article 46 GDPR. You can find more information here:

Other recipients:

We pass on the collected data to the relevant internal departments as well as other associated companies within the Knauf Group or to external service providers and data processers (e.g. platform, hosting, support and analytics providers), according to the required purposes (to carry out web analytics), for further processing. Platform/hosting providers are given access to personal data from a third country (countries outside the European Economic Area). Standard contractual clauses have been concluded with these service providers as appropriate safeguards in accordance with Article 46 GDPR. Further information on this can be found here:


You can deactivate Google Analytics via the cookie settings here [LINK].

Lifespan of the cookies: up to 12 months (this only applies for cookies that were set over this website).

Storage duration: up to 26 months

2.3    YouTube videos

We have embedded YouTube videos on our website which are stored on and which can be played directly on our website. 

The YouTube videos are embedded in “Privacy-Enhanced Mode.” In this way, no data about you as the user is transferred to YouTube if you do not play the videos. Only if you play the videos is the data outlined below transferred to YouTube. We have no influence over the transfer of the data.

When you visit our website, YouTube receives the information that you visited the relevant subpage of our website. YouTube also receives the data that your browser sends to our server. This is independent of whether YouTube has a user account which you are logged into or whether there is no user account. If you are logged in to Google. your data will be directly assigned to your account. If you do not wish the data to be assigned to your YouTube profile, you have to log out before pressing the button. YouTube saves your data as a usage profile and uses it for purposes of advertising, market research and/or the targeted design of its website. Such an evaluation occurs in particular (even for users that are not logged in) for the generation of targeted advertising and in order to inform other users of the social media about your activities on our website. You have the right to object to the creation of this usage profile; to assert this right, you have to contact YouTube directly.

You can find further information on the purpose and extent of the data collection and the data processing performed by YouTube in its privacy policy. There, you will also find further information on your rights and settings for protecting your privacy: Transfers to third countries are possible. Standard contractual clauses have been concluded as appropriate safeguards in accordance with Article 46 GDPR. You can find more information here:


We offer various possibilities for you to contact us or stay informed about our company news. It is necessary to regularly collect additional data for this purpose which we use for the performance of the respective service. The principles of data processing outlined above apply.

3.1    Knauf newsletter

You can request our newsletter on our website. The Knauf newsletter keeps you up to date on new products from the field of plaster materials, insulation materials, construction chemicals, molded parts and packaging as well as construction machinery. It also informs you regularly about future events, current offers and new downloads. Occasionally we will also send you surveys. 

In this context, the personal data you provide is only processed for the individualization and delivery of the newsletter as well as for contacting you due to participation in a survey.  

We process you data exclusively on the basis of your consent. 

Please note that these surveys are always voluntary. For this, Knauf uses what is known as the double opt-in method. After registering, you will be sent an e-mail to the e-mail address provided asking you to confirm your consent. The data is not passed on. You only receive the newsletter if you have given your consent. You can revoke your consent at any time with effect for the future by writing to Knauf Gips KG at the below address or by clicking on the unsubscribe link at the end of any given newsletter.

3.2    General communication

When you contact us or interact with our website or its contents, we process your data such as your name, address and e-mail address exclusively on the basis of your consent in accordance with Article 6(1)(1)(a) GDPR or on the basis of Article 6(1)(1)(f) GDPR. We have a legitimate interest in answering your inquiry. If your inquiry is aimed at concluding a contract, an additional legal basis for the processing is provided by Article 6(1)(1)(b) GDPR.

We process the data you provided and is available to us in this context for purpose of contacting and communicating with interested as well as potentially interested customers. Here, too, we have legitimate interests in the data processing in accordance with Article 6(1)(1)(f) GDPR.

Knauf Gips KG
Am Bahnhof 7
97346 Iphofen
Phone: +49 (0)9323 / 31-0 
Fax: +49 (0)9323 / 31-277
E-mail: [email protected]
Registration court: Würzburg District Court
Register number: HRA 2754
Personally liable partners:
Gebr. Knauf KG
Am Bahnhof 7
97346 Iphofen
represented by the personally liable partners: Manfred Grundke, Alexander Knauf and Jörg Kampmeyer
Registration court: Würzburg District Court
Register number: HRA 2771
VAT ID in accordance with Section 27a, German law on Value Added Tax: DE133017134


(a)    Liability
This website was created with utmost care and is regularly revised. Nevertheless liability for the correctness, actuality, completeness or constant availability is limited to cases of gross negligence or intent. We issue binding information, advice, recommendations or declarations only in the context of communication with individuals. We reserve the right to modify, supplement, reduce or even completely cease our Internet service at any time. Our internet service contains links to external websites of third parties on whose contents we do not have any influence. We do not in any form endorse these contents and are not liable for these external contents. The respective provider or operator of the linked sites is always responsible for the contents and data protection policies of the linked sites.

(b)    Copyright
The layout of the website, the used graphics and images as well as the contents of this website are protected by copyright. We expressly reserve all protective rights to these. In particular the reproduction, processing, dissemination and any type of exploitation require our written permission, in as far as the measure is excluded in accordance statutory regulations from requiring agreement.

(c)    Notice in accordance with Section 36 of the German Consumer Dispute Resolution Act (VSBG)
Knauf Gips KG will not participate in dispute resolution proceedings before a consumer dispute authority within the meaning of the VSBG and is not obligated to do so.